Tool profile
tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
What is tawk.to?
tawk.to is a live chat app suited for small businesses and startups looking for a cost-effective customer support solution. It stands out by offering a fully-featured free plan that includes unlimited agents and chat history. Users can monitor and chat with visitors directly on their website or utilize a free customizable page.
The platform includes a customizable widget, multilingual support, a mobile app for iOS and Android, and integrations with CMS, CRM systems, and social media platforms. It also provides reports and analytics for insights into customer interactions and agent performance. Because pricing details beyond the free plan are not explicitly listed in the facts, check their pricing page for current plans if you require additional paid tiers.
Features
Free Plan
tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
Customizable Widget
The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
Multilingual Support
tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
Integration with Other Tools
The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
Mobile App
tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
Reports and Analytics
The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.
Screenshots
tawk.to vs. its alternatives
Frequently asked questions
Is tawk.to free?
Yes, tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more.
What is tawk.to used for?
tawk.to is used to monitor and chat with visitors on your website or from a free customizable page.
What platforms does tawk.to support?
tawk.to is available on the Web, and it also offers a mobile app for both iOS and Android.
Does tawk.to offer multilingual support?
Yes, tawk.to supports multiple languages, making it versatile for businesses operating in diverse markets.
What third-party tools does tawk.to integrate with?
It integrates seamlessly with various third-party tools including CMS, CRM systems, and social media platforms.
What are the best alternatives to tawk.to?
Alternatives include Olark, Intercom, LiveAgent, LiveChat, and Zendesk. You might prefer these depending on your specific requirements for customer support tools and pricing.
Alternatives to tawk.to
Read the full comparison →
Olark
Real-time chat and monitoring of your website visitors through Google Talk and Jabber.
Drift
A messaging app that helps you grow your business.
