10 tools compared
Best Frill Alternatives in 2026
Frill (A better way to collect customer feedback) isn't the right fit for everyone. Below are 10 real alternatives, including free options, pulled straight from our Frill profile — Upvoty starts at $15/mo if budget is the main driver.
| # | Tool | Pricing | Platforms |
|---|---|---|---|
| 1 | Usersnap | $69/mo | |
| 2 | UserVoice | — | |
| 3 | productboard | — | |
| 4 | Canny.io | $50/mo | |
| 5 | FeedBear | $59/mo | |
| 6 | Nolt.io | — | |
| 7 | Upvoty | $15/mo | |
| 8 | Fider | — | — |
| 9 | Featurebase | — | |
| 10 | Features.vote | AUD19/mo |
1. Usersnap
Usersnap is customer feedback software designed for SaaS companies that need to constantly improve and grow their products. It is available on the Web platform and supports a range of features including Surveys, an NPS Widget, Screen recording, Voice recording, Bug Tracking, Feedback boards, and a Customer portal.
Full Usersnap profile →2. UserVoice
UserVoice is a Help Desk platform that combines user feedback gathering, helpdesk tools, and knowledge base management into a single system. It is designed to scale for organizations of various sizes, ranging from startups to large enterprises. Key capabilities include custom branding options, robust analytics and reporting for tracking user feedback sentiment and trends, and user engagement tools like voting and commenting.
Full UserVoice profile →3. productboard
Productboard is a Project Management tool well-suited for teams that need to collect, organize, and manage customer feedback in a centralized hub while building product roadmaps. It stands out with features like a User-Friendly Interface, robust Prioritization Features, and Collaboration Tools such as commenting, tagging, and sharing for cross-functional teams.
Full productboard profile →4. Canny.io
Canny.io is a Customer Feedback platform priced at $50 per month for 100 tracked users. It provides a centralized system for collecting, organizing, and prioritizing customer feedback, along with features like Roadmap Transparency and a Canny Changelog for keeping users updated on product improvements.
Full Canny.io profile →5. FeedBear
FeedBear is a web app designed for managing customer feedback, requests, and product updates through features like feedback boards, a public roadmap, and a changelog. It integrates directly with tools like Intercom and Slack, and offers a setup process that takes less than five minutes with a clean UI free of technical jargon.
Full FeedBear profile →6. Nolt.io
Nolt.io is a customer feedback tool built for small to medium-sized businesses looking for a user-friendly and customizable feedback board. It features a voting system that lets users upvote and comment on ideas, anonymous feedback submission, and integrations with Slack, Intercom, and Zapier to fit into existing workflows.
Full Nolt.io profile →7. Upvoty
Upvoty is a customer feedback tool built for teams that need to collect user input, manage feature requests, and share product progress in one place. It stands out with a $15 per month pricing model that includes unlimited projects, alongside a user-friendly interface that requires no steep learning curve. Key capabilities include customizable feedback boards, a voting system to prioritize suggestions by actual demand, status tags like planned or completed, and roadmap integration to keep users informed.
Full Upvoty profile →8. Fider
Fider is an open-source customer feedback platform designed for companies looking for a simple and intuitive way to collect and manage user feedback, helping teams rapidly understand user needs and prioritize new features. It stands out as a cost-effective solution compared to other paid feedback management tools, making it particularly useful for small businesses and startups. Additionally, Fider offers integration capabilities with other tools and systems to facilitate smoother workflows.
Full Fider profile →9. Featurebase
Featurebase is designed as an all-in-one toolkit for managing customer feedback. It stands out with a user-friendly interface that makes the platform accessible even for non-technical users, alongside real-time data analysis suited for dynamic and fast-changing environments. The platform also offers scalability to handle large volumes of data efficiently for growing businesses, along with versatile use cases across a broad range of industries and seamless integration with various data sources.
Full Featurebase profile →10. Features.vote
Features.vote is a customer feedback tool built for businesses that want to understand what their users want and need by letting them post and vote on features. It features an Embeddable Voting Board, an Embeddable Suggest a Feature Popup, an Embeddable Roadmap, Content Moderation, and seamless user authentication with no additional logins required. It also includes stats, analytics, and an activity log to track views, interactions, and upvotes in real time.
Full Features.vote profile →